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Maintenance & support

Website maintenance without surprises

A website needs regular care to stay fast, secure and up to date. We take care of updates, backups, monitoring and small changes, so you can focus on running your business.
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What website maintenance means in practice

Most websites do not break overnight — they wear down slowly. Plugins go without updates, the backup everyone assumed existed is not there, the SSL certificate expires, and one day the site is slow, offline or hacked. Website maintenance exists so you never get to that point. Preventing a problem is always cheaper and calmer than fixing it in a hurry once the business has already been affected.

Maintenance covers software and security updates, daily backups, uptime monitoring, regular speed checks against Core Web Vitals, and a set number of hours each month for small content changes such as new text, images or announcements. Support is available in Greek, and we reply within one business day.

We maintain the websites we have built ourselves, and we also take over existing WordPress sites built by someone else. In that case we start with an initial audit, so we know what state the site is in and what needs fixing first. Every maintenance plan is quoted per site, based on its size and needs, with a fixed written quote.

What's included

  • Software, plugin and security updates
  • Daily backups with restore when needed
  • Uptime monitoring
  • Regular speed and Core Web Vitals checks
  • Monthly hours for small content changes
  • SSL certificate renewal and checks
  • Support with a reply within one business day
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What we do every month

Organised, regular care instead of rushed fixes after something has already broken.

Updates

We apply software and security updates with checks, so an update does not break something on the site.

Daily backups

We keep daily copies of your files and database, so the site can be restored if it ever needs to be.

Uptime monitoring

The site is checked continuously and we are alerted if it stops responding, often before a visitor notices.

Security

Hardening, checks on user accounts and suspicious activity, and SSL that renews without you having to think about it.

Speed checks

We regularly measure speed against Core Web Vitals and fix whatever is slowing the site down.

Small content changes

Monthly hours for new text, images, announcements or small fixes, without a separate quote each time.

How we work

From first call to live, in five steps

The same process whether it is a five-page website or a platform your whole company runs on. What changes is the depth of each step, not the order.

01
Discovery call
Thirty to sixty minutes on what you do, who your customers are and what the project has to achieve. We ask about the business problem first and the technology last. No charge, no commitment.
02
Proposal & fixed quote
A written document with the scope broken down line by line, the timeline, the price and what is explicitly not included. You know the full cost before you decide.
03
Design & structure
Wireframes and page structure first, then visual design. For applications, we map the data model and the workflow before writing a line of code — that is where projects are won or lost.
04
Development & review
We build in stages on a staging server you can access at any time. You review real screens as they are finished instead of waiting months for a reveal.
05
Launch & aftercare
Go-live, analytics and Search Console setup, training for your team, written documentation, and ongoing support. Most clients keep evolving their project with us for years.

FAQ

Website maintenance — common questions

Prefer to talk it through? Call us or send a short message — we reply within one business day.

+30 210 60 30 927

Yes, mainly existing WordPress websites. We start with an initial audit covering updates, security, backups and speed, and tell you what needs fixing before the site moves to regular maintenance.

We do not sell fixed packages, because every site has different needs. The price is set per site, based on its size, platform and the monthly hours you need, and you get a fixed written quote.

The hours for content changes are set out in the quote, along with how they are used. If we see that you consistently need more or fewer, we talk it through and adjust the plan.

For websites hosted on our own managed servers, maintenance is more complete, because we look after the server as well. We can also maintain sites with another provider, as long as we have the access we need.

Uptime monitoring alerts us when the site stops responding, and daily backups make a restore possible. We prioritise urgent issues on the sites we maintain.

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Start a project

Does your website need looking after?

Send us your website address and we will suggest a maintenance plan with a fixed written quote.

Send us a message +30 210 60 30 927

We reply within one business day.